Captain Steven W. Carter has been in law enforcement for over 37 years and recently retired as the administrative commander of the Denver Police Department’s Investigative Support Division. In this position he was the program manager for the implementation of the ShotSpotter gunshot detection system. He developed return on investment and performance metrics that are now being marketed to new and existing customers.
Captain Carter recently assumed the position of Director of Customer Success with ShotSpotter. In this capacity, he works with clients to get the most out of ShotSpotter and to combine their response with other strategies to reduce gun violence.
Carter has been engaged in the Collaborative Reform project with the Philadelphia Police Department (PPD) under a grant from the Department of Justice. Through this contract work his partner and he released an assessment report that proposed over 90 recommendations to the PPD focused on the reduction of officer involved shootings (OIS). These recommendations addressed policies, procedures, practices, training, administrative and criminal investigations of OIS, administrative review of these critical incidents as well as improved community engagement and transparency.
The Civil Rights Division of the Department of Justice contracted with Captain Carter to provide input on a draft consent decree for the Cleveland Division of Police. He was retained by the COPS Office to monitor a Collaborative Reform Agreement with the Las Vegas Metropolitan Police Department as they implemented 80 recommendations to reduce the police use of deadly force. He has contracted with the Dept. of Justice to review the training function of the New Orleans Police Department in advance of their consent decree.
In 2008, Captain Carter was the lead security planner for the Democratic National Convention where he managed a $50 million budget and coordinated over 3,200 officers from 57 agencies on 110 different assignments.
His major DPD projects included use of force policy revision, citizen oversight, intelligence bureau policies, training, media relations, Crisis Intervention Teams, and he was the primary author of the Department’s 2003 Strategic Plan.
He was loaned by the Department to serve as the Executive Director for the Colorado Consortium for Community Policing (which evolved into the Colorado Regional Community Policing Institute).
Captain Carter is a graduate of the Naval Postgraduate School’s Homeland Security Executive Leaders Program, the 213th Session of the FBI National Academy and the 32nd Session of PERF’s Senior Management Institute for Police. He holds a Bachelor of Science in Computer Information Systems Management and an Executive Leadership Master of Criminal Justice. He is a certified instructor in problem solving, community policing, domestic violence, and ethics & integrity by the National Center for State & Local Law Enforcement Training out of the Federal Law Enforcement Training Center (FLETC).